Great product, gonna buy more often.

Parfait pour les vacances

Let me say to start that I am new to these products. I love the product offering. However installing it and getting set up to use the service was full of surprising twists and turns. I must say the customer service did respond quite fast and were very helpful.
An example of one surprise was that the PDF the QR code came in an email while I was looking for it in the downloads file on the site.
Another surprise happened when I received an email asking for a copy of my passport information and I had not been informed on the site that this info would be required. It looked like a phishing scam to me. The customer support was quick to respond and settled my worries but still the fact that my personal info would be requested should have been included in the original order instructions before I paid.
Overall, I am certain I will find the product Esim very useful and would recommend it to my friends. It is dramatically cheaper than Canadian roaming.

Website was very easy to navigate and made the buying process very easy. I called customer service to ask a few questions and was met with a polite, friendly and knowledgeable representative.

Very easy to purchase, web site is easy to navigate and the customer service reps were outstanding.